• Features

    • Personalized & Customized Messaging
    • PHI & HIPAA Compliant
    • Integrates With Scheduling Systems
    • 2-way Response Enabled
    • Extensive Reporting & Analytics
    • No-cost, Risk-free Trial Program
    • Drastically Reduce No-Shows
    • Eliminate Double-Bookings
    • Encourage Preventative Health
    • Improve Staff Morale & Office Efficiency
    • Increase Revenue & Profit
    • Increase Client Satisfaction
  • There is no risk or investment in computer equipment, licensing fees, setup or training. We start by understanding your office objectives and helping to develop all appropriate messages and message templates. You receive test messages and review the results. We will implement our service in your office to your satisfaction before you pay anything.

    • Appointment Reminders
    • Recall Notifications
    • Referrals & Follow-Ups
    • Clinical Outreach
    • Vaccination Reminders
    • Pre-Appointment Information
    • Post-Op Instructions
    • Post-Appointment Surveys
  • Voice

    Our voice messages are clear, concise and personalized. Sent during designated calling hours with customized wording specific to your office and preference. Touch response for confirmations, etc. can be enabled.

  • Text

    Many people prefer reminders by text. Let folks respond to confirm their appointment or let you know they need to reschedule. This form of 2-way communication can be a tremendous help in a busy office. A dedicated texting toll-free number to your office ensures fast, private and high quality delivery.

  • Email

    Email reminders are sent with your office's email address and can also include logos and maps. This is an effective way to let customers and patients easily communicate with your staff throughout the day or off-hours.

  • Phone calls have your office phone number display as the Caller Id. People can easily redial your office number.

    Texts are from a dedicated texting toll-free number for your office. This ensures fast, reliable delivery of all messages and people can touch-to-call your office easily.

    Emails come from a valid email address utilized by your office. People can respond and communicate from that point on directly with your staff.

  • We send reminder messages in every state in the U.S. including Hawaii and Alaska. Our coverage spans far and wide and is reliable in every area and zip code.

    Hours in which messages are sent are controlled and set by user preference. Phone call windows generally open at 10am and close at 8pm in each time zone. Texts and emails can go earlier and later depending on your office needs.

  • Our automated process is driven by the appointments from your scheduling system. Through complete automation or use of our web portal, you can send messages and get the results on an on-going basis.

  • How much are missed appointments costing your practice? Over-booking is not the answer. Our automated messages are more reliable and effective than manual methods and have been proven to significantly reduce no-show rates. The following scenario illustrates a prompt return on investment using our service in a 2-doctor practice:

    Average number of weekly appointments: 200 (based on 20 appointments per day, per doctor)

    Average revenue per visit: $120

    Average revenue per week: $24,000 ($12,000 per doctor)

    Average missed appointments rate: 10%

    By reducing no-shows 50%, the practice in this scenario saves $1200 with our system in its first week alone. Those savings amount to over $62,000 annually. Savings are proportional to the number of providers in the practice and if this task is assigned to nurses or admin staff those resources can be reassigned to something more care-oriented.