LISTEN FOR YOURSELF TO OUR AUDIO QUALITY
Our Text-To-Speech engines are Best-In-Class, making robotic-sounding computers obsolete. We integrate information about each patient appointment, such as the appointment date and time, into the body of the message for a useful and seamless communication. Design your reminder message to be as general or specific as you like. You may also want to include appointment confirmation prompts. Below are some sample scripts to help you get started.
MESSAGE SCRIPT EXAMPLES
Below are examples of reminder message scripts that may be useful in developing ones specific for your practice. Please feel free to alter these and then email or fax your revisions to us. If you have questions or would like our assistance in this process, please feel free to contact us.
The following scripts are for the sample voice messages you may listen to above:
Standard Medical Appointment: (touch response is optional)
Hello, this is [PRACTICE NAME] calling to remind [PATIENT FIRST NAME], that you have an appointment scheduled with [PROVIDER NAME] on [APPOINTMENT DATE], at [APPOINTMENT TIME].
If you would like to change or cancel your appointment, please call us at: [PRACTICE PHONE]. That number again is: [PRACTICE PHONE].
Please press 1 now to confirm your appointment. Thank you, and we look forward to seeing you.
Standard Dental Appointment: (with touch response)
Hello, this is [PRACTICE NAME] calling in regards to your upcoming appointment. To repeat this message at any time, press 9.
[PATIENT FIRST NAME], is scheduled to see [PROVIDER NAME], in our [OFFICE LOCATION] location on [APPOINTMENT DATE], at [APPOINTMENT TIME]. [PROC CODE MSG 1]. [PROC CODE MSG 2].
If you have questions or need assistance, we can be reached during normal business hours at: [PRACTICE PHONE]. That number again is: [PRACTICE PHONE].
Please press 1 now to confirm your appointment. Or, press 2 if you would like to immediately connect with someone in our office.
Thank you, and we look forward to seeing you.
[Response to 1] Thank you.
[Response to 2] Thank you. You are now being connected.
Standard Pharmacy Reminder:
Hello, this is [PHARMACY NAME] calling about your prescription. It is now filled and ready to be picked up.
If you would like to contact us please call between the hours of [START BUSINESS HOUR] and [END BUSINESS HOUR], [START WEEKDAY] through [END WEEKDAY]. Our number is: [PHARMACY PHONE]. That number again is: [PHARMACY PHONE].
Thank you, and have a nice day.